Ofcom Website | Broadband – switching, migration and connection processes

Ofcom Website | Broadband – switching, migration and connection processes

Ofcom has launched an investigation into how well processes are working so customers can switch to and/or connect to other broadband providers.

Though broadband is a relatively new technology, more than 80,000 new customers per week are connecting to broadband services.

The investigation will work with internet service providers and Openreach to ensure all providers benefit from equal access to critical network infrastructure.