02/10/2006

Telewest TVDrive dies

On Sunday my Telewest TVDrive stopped working with HD. Phone up Telewest and after 30 minutes someone eventually answered (well it answered instantly, but 30 minutes of hold music on an 0845 number).

The person at the other end went through the process of getting me to reboot the box, while setting various output settings (trying to get HDMI working). None to any avail. Luckily SCART output still worked, so the service was not completely unavailable. This took around 45 minutes (the TVDrive box isn't very fast going through its boot sequence).

An engineer isn't available until Thursday, so we'll see what happens then (probably a new box).
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