06/12/2013

Ofcom produces "Easy Read" guide to mobile phones

Ofcom, the Super regulator, has produced and Easy Reading guide to mobile phones for people with learning difficulties. The guide uses the Easy Read system which uses pictures as well as text to explain things. The guide can also be used by people with limited English skills.

The guide offers advice on mobile phone use and costs as well as information: -

  • the different types of mobile phone handsets available
  • the costs of mobile phone calls and ways to pay
  • free services available for disabled customers
  • how to complain when things go wrong.
Ofcom has printed 5,000 copies of the guide which is being made available to every social services Director in the UK. It can also be made available in braille and ordered in large quantities on request.

The guide is also available on-line.

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