2022/10/21

Sky Stream, first look

Sky (known for the satellite broadcast system) introduced Sky Glass a while back which is a TV with integrated Sky that uses broadband to deliver Sky content, no dish/satellite required (Sky also own Now TV which is a subset of Sky's services also delivered over broadband using an app or puck/box).

Now Sky has introduced Sky Stream which is the same as Sky Glass (in terms of services), but is only a puck/box and a remote (and a power supply and HDMI cable). It connects via Ethernet or WiFi to a home network. The puck is actually running Linux so there are probably some hacks around.

Sky puck

The basic service is HD (1080) but a service upgrade allows UHD. Netflix (basic) is included (watch on a single device), but there are two upgrade options for Netflix Standard (2 devices) and Netflix Premium (4 devices).

TV upgrade packages are Sky Cinema, Sky Sports, BT Sport and Sky Kids.

The packages can be bought on an 18 month contract or 31 days rolling (the later being more expensive).

The box arrives pre-configured with the account set-up, just plug it in to the TV via the HDMI cable, if there's Ethernet, plug that in and let it boot, the can then be set-up in the settings.

It takes a while to boot and a Sky logo will be in white on a black background and when up and running the screen will go to the standard Sky blue colour with white lettering for the options.

Sky initial screen

Then get the remote and press buttons 1 and 3 simultaneously (you have to hold them for a while) and the box will ask if you wish to connect the remote (by pressing the middle button on the remote to agree).

If Ethernet is being used, the settings should automatically be picked up (i.e. IP address/etc), otherwise the WiFi needs to be configured.

If the UHD package has been selected, then the default mode can be moved the UHD rather than HD. Various audio options are also available (as is what format is sent to the TV).

Once that's done, hit the Home button and all the channels are available (including terrestrial channels).

Then there are "apps" for Netflix, iPlayer, ALL4, My5, Disney+, Apple TV+ etc.

Paramount+ is also available and the app  accessed through the Sky system, then an account set-up (again while in the Sky/Paramount app). The price will then be set to £0 per month (i.e. free) when a subscription is taken out.

If a current subscription to Netflix is in use, signing in through Sky means the billing is moved to Sky (i.e. free for Basic). Netflix will keep the current billing method "on file" such that if the Sky subscription ends, it will revert to the original.

The picture is very good and services work very smoothly, though using UHD means that at least 25Mb/s is required from the broadband service.

The packages are: -

18 month contract per month cost

  • Sky Entertainment and Netflix (basic) £26
  • Sky Sports £20 (offer)
  • Sky Cinema £11
  • BT Sport £30
  • Sky Kids £6
  • UHD and Dolby Atmos £6
  • Netflix basic SD (included, watch on 1 device) £0
  • Netflix Standard HD (watch on 2 devices) £4
  • Netflix Premium UHD (watch on 4 devices) £8

Getting everything would be £107 pm

31 day rolling cost

  • Sky Entertainment and Netflix (basic) £29
  • Sky Sports £22 (offer)
  • Sky Cinema £13
  • BT Sport £30
  • Sky Kids £6
  • UHD and Dolby Atmos £6
  • Netflix basic SD (included, watch on 1 device) £0
  • Netflix Standard HD (watch on 2 devices) £4
  • Netflix Premium UHD (watch on 4 devices) £8
Getting everything would be £114

Can then add whole home for £12 pm which allows additional pucks in the home (the first puck is free, more are £39 each).

Getting the full package on an 18 month contract saves £7 per month which is £126 over the lifetime of the contract.

Netflix have announced their new plans (from November) which correspond tp the Sky plans (including resolution and devices) i.e. Basic, Standard and Premium. There is an advertising supported basic plan for £4.99 per month, while the ad free services are £6.99, £10.99 and £15.99 per month respectively. So taking the Sky bundle is a saving if already a subscriber.

There are a few quirks with the system (hopefully they will be resolved in a future software update), the main bug bear is parental control. When accessing a channel where a program is designated that it needs parental control (12+ during the day), a PIN is required even if parental controls/daytime control have been disabled. If the program then changes to another (which also is deemed to require parental control), then the PIN needs entering again as the program changes.

The default PIN is the the last 4 digits of the mobile number registered with the service, but can be changed easily. Parental controls can be set to standard ages (U, PG, 12, 15, 18 or None)  and also all apps or individual apps may be PIN protected.

There's also voice control so it's possible to say "Watch BBC 1" and it will change to that channel (by pressing the microphone symbol on the remote).





Sky Stream remote
The buttons nicely light up when the remote is moved making it easy to find what you're doing even in a dark environment.

Another niggle is that it can take a while for the Sky puck to turn on even after the power button is pressed on the remote, but it tends to work after a few goes.

All in all, this is a nice way to get Sky without having to faff with satellite dishes if your Internet connection can cope.

p.s. the Sky links are referral but if signing up through it, you get discounts too.

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