10/08/2005

PlusNet Warns Heavy ADSL Users

PlusNet Warns Heavy ADSL Users

Though companies are offering 2Mb/s ADSL services and several with no usage caps, they really hope customers wont actually utilise the service to its full capacity. Margins are very low with ADSL and transit costs (i.e. costs to get off the ISP network) can escalate hugely if there are lots of high usage customers.

PlusNet are telling their customers they'll monitor their bandwidth for the next month (or more) and if usage goes above 50GB/month (avergaged upstream and downstream) then they'll be capped by contending them (which probably means moving all high usage customers to a different bit of the network). The other alternative is to leave the service (and PlusNet wont require the contract term to be completed) which is probably their preferrable option as it just moves the problem to another ISP.
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